Services Offered
ERP CONSULTING & SYSTEM AUDIT MS DYNAMICS NAV. MIS (SSRS, SSAS) CRM, SCM, SFA PORTAL / SHARE POINT BUSINESS INTELLIGENCE
Upgrade Services
click on the image to enlarge	Version Expertise from 2.0 to 2009 SP1 Strict adherence to Microsoft SureStep® methodology Proven Tools and Technologies
FirstSupport®
click on the image to enlarge	Support System to ensure the customer business is not affected by downtime due to NAV Services: Support / Upgrade / Training Support Levels: Platinum / Gold / Silver Manage Multi-Country Localization / Multi-Location / Multi-Language Scenarios SLA (Service Level Agreement) include workflow based escalation levels Support Modes: Email / Telephone / Customer Self Service Portal / Instant Message FirstKnowledge®: Troubleshoot Guide Repository for Customer Self Service